Since I teach Design Thinking (DT) and facilitate corporate DT workshops, lots of people have asked me how they can learn more about DT. To get you started, here are some of my favourite videos and articles. Feel free to contact me if you’d like to know more!
… including IDEO (the world’s top DT practice) and IBM iX (the world’s largest dt practice)
First, have a look at Wikipedia, which provides a great overview on the Design Thinking page, including the Daylight video — a different methodology from IDEO and IBM. All DT practices include common elements, but each follows a different (proprietary) methodology.
I love to use the ExperienceInnovation DT simulation built by ExperiencePoint and IDEO. It’s a real 4-month IDEO project, condensed into a 4-hour experiential-learning game. Participants learn methodology, tools, and techniques by trying them out. If you have a group of 12 - 200 participants, you can contact me to conduct a session. If you’d like to participate as an individual, you can contact ExperiencePoint for open-enrollment sessions in your area.
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Here’s some favourite articles — classic and new — most of which are available for purchase & download from Harvard Business School Publishing - Education:
Bason, C. & Austin, R. (2019). The Right Way to Lead Design Thinking. Harvard Business Review. R1902F-PDF-ENG.
Brown, T. (2008). Design Thinking. Harvard Business Review. R0806E-PDF-ENG.
Deighmann, D. & van der Heijde, R. (2016). Web ArticleHow Design Thinking Turned One Hospital into a Bright and Comforting Place. Harvard Business Digital. H03AM0-PDF-ENG.
ExperiencePoint, IDEO. (undated). ExperienceInnovation™ Pre-Read (whitepaper).
ExperiencePoint. (undated). What's Design Thinking Really Like? (whitepaper).
Kim, S., Myers, C., & Allen, L. (2017). Health Care Providers Can Use Design Thinking to Improve Patient Experiences. Harvard Business Digital. H03VGC-PDF-ENG.
Kolko, J. (2015). Design Thinking Comes of Age. Harvard Business Review. R1509D-PDF-ENG.
Kupp, M., Anderson, J., & Reckhenrich, J. (2017). Why Design Thinking in Business Needs a Rethink. Harvard Business Digital. SMR627-PDF-ENG.
Martin, R. & Brown, T. (2015). Design for Action. Harvard Business Review. R1509C-PDF-ENG.
Liedtka, J. (2018). Why Design Thinking Works. Harvard Business Digital. R1805D-PDF-ENG.
Martin, R. (2017). Web ArticleUse Design Thinking to Build Commitment to a New Idea. Harvard Business Digital. H03DUX-PDF-ENG.
Sutton, R. & Hoyt, D. (2016). Web ArticleBetter Service, Faster: A Design Thinking Case Study. Harvard Business Digital. H02LF1-PDF-ENG.
That’s probably enough Design Thinking for now! Happy journey, and contact me if you need some coaching or consulting help. :)